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Q. Can I also bid by touchtone telephone? Yes, you can also bid using your same login and password by automated touchtone telephone. For more information about bidding by telephone, please click here. Q. What browser should I use to view the Teletrade® site? While we make every attempt to accommodate all browsers, Teletrade® works best with Netscape Navigator and Internet Explorer, versions 3.0 or higher. Other browsers will function just fine, with some loss of formatting. Q. What speed modem is necessary for viewing the Teletrade® site? For reasonable response, especially when viewing coin images, we suggest a 14,400 baud or faster modem.
Q. Why do the pages seem to take a long time to load?
Q. How secure is the Teletrade® site?
The highest exposure risk is actually with your browser: If you fail to logout from the site and leave your computer, someone else can access the site and pose as you. This could result in violations ranging from retrieving your account information to bidding on lots using your identity. Please logout or quit all of your browser windows when you are done with our site. You can always quickly login again and resume where you left off. Q. How come the login page, and most other pages, are not in "Secure" mode? The login page itself is not secure. When you submit your name and password, they are securely sent to a secured confirmation page. Most other pages on this site are not secure. Once we know who you are, we no longer need secure mode, since we are not openly transmitting your user ID and password across the internet. Anybody hacking your internet connection may see what you are doing, but they won't know who you are. We have chosen NOT to secure our entire web site because this would slow access tremendously. Q. What is a Cookie and why does your site need them? Cookies are a greatly misunderstood mechanism of the web. They simply allow a web site to send your browser an ID code, so that when you view other pages from the same web site, the web site can tell it's still you. They do not release any private information about you. You alone would have to do that yourself, by typing information into a form and submitting it. Without cookies, a web site would not know you were still the same person as you moved from page to page. While this worked fine for when the web was just a place to retrieve documents, it doesn't work if you're trying to bid in an auction, keep a shopping cart, or otherwise interact with the user. The web site of Teletrade® uses cookies to remember your login information so you don't have to enter it on every registered-user page. We also use cookies to allow you to build a list of lots to track and keep some personal preferences. Additionally, cookies are used to track new users coming from banner ads, so that we can see which ads are producing results. Almost all browsers allow you to view all of the cookies you are keeping, and some allow you to selectively delete cookies that you don't want. This illustrates the non-threatening nature of cookies. There is nothing secret and nothing to hide. If you set your browser to reject cookies, you will be severely limiting your ability to interact with most web sites. Q. How do I receive information about other Teletrade® auctions? Select Bidding Info or Selling Info from the Main Home Page. From there you are able to access help topics related to all of our auction types.
Q. Why is Teletrade® a good place to buy and sell certified coins?
To summarize, the principles guiding Teletrade® are those of honesty,
fair dealing and customer responsiveness. They have worked for Teletrade®
since 1986 and they will continue to guide our actions in the future.
Q. If I buy a coin through Teletrade® what will it cost me?
Buyers are charged a buyer's fee based on the price realized at
auction. The fee is calculated per lot according to the
Teletrade® Buyer's Fee
Schedule. In addition, buyers will pay postage and handling
charges according to the
Postage and Handling
Fee Schedule.
Q. What if I buy a coin through Teletrade® and I want to return it?Teletrade® offers a no-questions-asked return privilege subject to our standard terms and conditions. A buyer can return any lot purchased
if it is sent back to Teletrade® within seven days of our shipment (buyer's postmark must be
within seven days of the date Teletrade® shipped the package). The return privilege is voided if
payment was sent late.
Q. How do I know if I won a lot in a Teletrade® auction? Teletrade® does not mail invoices. Therefore, bidders are required to check their results.
Results are available at the "Account Info" portion of our web site 30 minutes after the auction has ended.
You may also obtain your results by calling the bidding line (800-332-5040) 15 minutes after the
auction of the auction until midnight (Eastern) by simply entering your ID code. To get this
information from the bidding line after the day of the auction, you must select "Customer Service"
and then option 1 and the auction number when asked.
Q. How do I bid in a Teletrade® auction?
Bidding is available at our web site and by telephone over toll-free 800 lines. Detailed bidding
instructions are available under "Bidding Info".
Q. What is "Track and Bid"?
"Track and Bid" allows you to follow the bidding activity on specific lots and allows you to
place interactive and maximum bids. In order to use the "Track and Bid" utility you must first
obtain the lots that you are interested in tracking. "Search" or "Browse" or auction catalogs
and select lots you are interested in by clicking on their checkbox. YOU MUST CLICK ON THE
TRACK BUTTON AT THE END OF THE PAGE TO HAVE THE LOTS ADDED TO YOUR PERSONAL TRACKING LIST.
When you have finished selecting the lots you wish to track, they will be added to your personal
tracking and bidding list. Click on the "Track and Bid" button to enter an auction is progress
or to place maximum bids. If an auction is in progress, you will be shown the current bid and
the next bid increment. If an auction is not in progress, you may enter maximum bids.
Q. How do I use "Track and Bid" if I am bidding from the printed catalog?
You can manually enter lots in your personal tracking and bidding list from the printed catalog.
Simply click on the "Track and Bid" button and then click on "Add Lots to Your List". You will be asked
to enter the auction and lot numbers that you wish to add to personal tracking and bidding list.
Q. Can I enter a large amount of maximum bids at one time?
Yes, click on the "Track and Bid" button and click on "Enter Many Max Bids" to proceed.
Enter the auction number, lot numbers, and maximum bids in the chart provided.
Q. What do the abbreviations in the catalog mean?
Each Teletrade® auction lot is assigned a lot number. This number
appears to the left of each listing. Information in bold text has been
assigned by the grading service and appears on the plastic encapsulation.
Information which is not in bold text is a description of the lot by a
Teletrade® numismatist.
Population: At the end of some descriptions
Teletrade® gives population information. For example: 4/16 means that
four coins have been graded in this grade (total) by ANACS, NGC and
PCGS with 16 coins graded higher. These are approximate population
figures. Population figures are updated monthly. Newly certified
coins received by Teletrade® may not be included.
Bulk/Dealer Lots: The number in parenthesis
before the coin indicates the total number of coins in a lot. For
example: (4) 1923 NGC 64. The price bid is for the entire lot (in
this case four coins).
Teletrade® Prices Realized:
Where available, we show the last five realizations in that grade (and the grade higher) on the lot page. These prices include the buyers premium where appropriate, and we only list coins that actually sold (ie. all buybacks and unsold coins are not included). Teletrade®'s Prices Realized are provided solely for informational purposes.
Q. What are the
Similarly, the appearance of a
Q. What do the Rainbow and Toned coin designations mean?
A Rainbow toned coin is one which shows at least three well defined Rainbow tones on one or both sides of a coin. These tones can be in any arrangement and at least three must be visible.
Rainbow colors are: red, orange, yellow, green, blue, indigo, violet.
Coins which do not have these colors or just two of these colors with any other shade of tan, brown, gold (other than yellow-golden) or russet are classed as Toned. Also, any of these single colors will be classed as toned.
Q. How do I consign certified coins To Teletrade®?
Send any number of coins with a total minimum
value of $1,000 to Teletrade®'s Auction Center at 18061 Fitch, Irvine, CA 92614-6018.
Include a copy of our consignment form with your
coins. You can print a consignment form like
this one.
Q. What are Teletrade®'s consignment policies for certified coins?
You may consign to Teletrade® any coin certified and encapsulated
by ANACS, ICG, NGC, or PCGS. Our full consignment policies are available under Selling Info.
Q. If I sell a coin through Teletrade® what will it cost me?
Consignors are charged a seller's fee based on the price realized
at auction. The fee is calculated per lot according to the Teletrade®
Seller's Fee
Schedule.
Q. When will Teletrade® auction my consignment?
Teletrade® reserves the right to place coins in whichever auction it
feels is most appropriate. Coins from a single consignment may be
assigned to more than one auction. Under normal circumstances, coins
will be auctioned two to four weeks after we receive them.
Q. When will I get paid for my consignment?
Payment is mailed 36 days after the auction to consignors.
Q. Can I get a cash advance from Teletrade®?
Teletrade® offers "Fast Cash" advances to qualified consignors. We recognize
that consignors often require working capital to take advantage of
buying opportunities or want to receive anticipated sales proceeds
sooner. So, we have created a fast, trouble free program to meet these
needs.
Q. Can I place a reserve or a minimum on a coin I have consigned for auction?
Teletrade® does not place or execute minimums or reserves on behalf of
consignors. Consignors are permitted to bid on their own coins, but
they must do so by placing Buyback bids no later than one hour before
the auction begins (see Maximum Bidding instructions to enter your
Buyback bids). Consignors will be charged only the seller's fee based
on their full Buyback bid on any lots bought back in this manner. Please note: Consignors cannot place bids on their own lots during the auction.
Q. What if the buyer returns a lot from my consignment to Teletrade®?
If any coin is returned by a buyer it is usually offered in the
next available auction. However, Teletrade® reserves the right to return
it to the consignor within 36 days of the auction. Coins that are
returned three times are sent back to the consignor.
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icons that appear in listings?